NDIS participants under 65 • Family-run support across South West Sydney
NDIS Transport Services
Safe, Reliable Transport to Get You Where You Need to Go
At Blue Bird Aged Care and Disability Services, we provide NDIS transport services across South West Sydney that go beyond getting you from A to B. Our support workers help you travel safely, comfortably, and with the right level of assistance — for appointments, shopping, social activities, work, and more.
Plan-managed and self-managed welcome.
If you need door-to-door disability transport with a calm, supportive worker, we can help.
Fully Insured
Police-Checked Staff
NDIS Quality & Safeguards Compliant
Family-Run Since Day One
What Are NDIS Transport Services?
NDIS transport helps you get to the places you need to go when you cannot use public transport or drive yourself. It is more than a ride — it is supported travel that keeps you safe, comfortable, and confident.
NDIS transport can include:
Door-to-door transport in a safe, comfortable vehicle
Support worker accompaniment during the journey
Assistance getting in and out of the vehicle
Support with mobility aids and equipment
Help with belongings and shopping
Companion care during the trip
Support at your destination (if needed)
Transport funding: This support is commonly used under NDIS Core Supports (Transport and/or support worker time depending on your plan and booking). If you are unsure what you can use, call us and we will help you map it. Learn more about NDIS funding →
Our Promise
Safe, reliable transport you can count on:
On time: we respect your schedule
Comfortable: clean, well-maintained vehicles
Supportive: you are not travelling alone
Flexible: we adapt to your needs
Local: we know South West Sydney
Transport for All Your Needs
We provide NDIS transport across South West Sydney for appointments, errands, work, and community participation. Tell us where you need to go — we will plan the safest, smoothest trip.
Medical Appointments
Reliable transport to healthcare visits.
GP and specialists
Hospital visits
Scans and tests
Pathology
Pharmacy
Therapy & Allied Health
Regular transport to sessions and programs.
Physio, OT, speech
Psychology
Exercise physiology
Dietitian
Other allied health
Shopping & Errands
Support with day-to-day errands.
Groceries
Bank & post office
Shopping centres
Markets
Personal errands
Social & Recreational
Get out and enjoy life.
Friends and family
Cafes and dining
Movies
Events
Clubs and groups
Work & Education
Reliable transport for routines.
Work and employment
TAFE and training
Classes
Volunteering
Skills programs
Community Activities
Access your community safely.
Community centres
Libraries
Religious services
Support groups
Local events
Day Programs & Services
Regular transport to programs.
Day programs
Respite services
Social programs
Activity groups
Regular appointments
Airport & Travel
Travel connections and trips.
Sydney Airport
Bus/train stations
Day trip start points
Holidays
Family visits
Quick question: is your transport mainly for appointments, shopping, or social activities?
Call 02 9711 3415 and we will plan the best option for your routine.
What to Expect from Blue Bird Aged Care and Disability Services Transport
You deserve transport that feels safe and predictable. We support you before, during, and after the trip — so you are not rushing, stressed, or left to figure things out alone.
Before Your Trip
We confirm time, route, accessibility needs, and any support you want at the destination.
Pickup
We arrive on time, help you to the vehicle, secure equipment, and make sure you are comfortable.
During the Journey
Safe driving. Calm support. Chat if you want, quiet if you prefer.
At Your Destination
We assist you out, support mobility aids, and can accompany you inside if requested.
Return Home
We pick you up on time, help with bags, and assist you back inside safely.
Not just transport — it's support.
Your worker stays with you through the journey so you feel safe and looked after.
Mobility Assistance & Support
We provide transport support for ambulant participants, including those who use walking aids. Our drivers offer patient, caring assistance to help you travel safely and comfortably.
Support we provide
Assistance with walkers and walking frames
Help getting in and out of the vehicle
Transfer support (vehicle to destination)
Carrying and managing walking aids
Patience with mobility challenges
Comfortable vehicles
Easy entry and exit
Space for walking aids and equipment
Climate controlled
Comfortable seating
Door-to-door service
Have specific mobility needs?
Let us know when you book so we can ensure our support matches your requirements and make your journey as comfortable as possible.
More Than Just a Driver
Our transport includes active support from an experienced disability support worker — not just someone behind the wheel. That means you can feel calm, supported, and respected the whole way.
Personal support
Friendly companionship
Emotional reassurance
Wellbeing checks
Quiet or chat — your choice
Practical support
Mobility assistance
Carrying belongings
Doors and access support
Shopping help
Support at appointments
Come in with you (if you want)
Help you communicate
Take notes / remember info
Wait with you
Ask yourself: do you want someone to come in with you, or just drop-off and pick-up?
Tell us when booking so we plan the right level of support.
Where We Provide Transport
We provide disability transport across South West Sydney and surrounding areas. If you need a longer trip (CBD, major hospitals, airport), talk to us and we will plan it with you.
Not sure if we can take you?
If it is a reasonable distance and relates to your NDIS goals, we will do our best to help.
Easy Transport Booking
Regular transport (recommended)
Weekly routines (e.g., Tuesdays 10am)
Same worker where possible
Priority booking
Less stress, more consistency
One-off and last-minute
24–48 hours notice preferred
Subject to availability
Emergency bookings where possible
Additional charges may apply for urgent requests
What we need to know: pickup address, destination, preferred time, appointment time (if relevant), mobility aids, and whether you want support at the destination.
NDIS Funding for Transport
Transport support is commonly funded through NDIS Core Supports. Pricing depends on time/day and travel requirements. We charge in line with the NDIS Price Guide and Support Catalogue.
What's included in the rate
Support worker/driver time
Vehicle costs (fuel, maintenance, insurance)
Support during the journey
Assistance in/out of vehicle
Companion care
Plan management
Plan-managed: we invoice your plan manager
Self-managed: we issue invoices for you to submit
Clear documentation and simple communication
Travel costs vs transport costs: NDIS transport covers the journey and support worker time. It does not cover costs at your destination (shopping, meals, tickets, entry fees). Contact us for a personalised quote →
Your Safety is Our Priority
Our workers
NDIS Worker Screening Clearances
National Police Checks
First aid trained
Disability awareness training
Manual handling knowledge
NDIS Code of Conduct training
Our vehicles
Regular servicing and maintenance
Comprehensive insurance
Clean, comfortable, air conditioned
Wheelchair accessible options
Risk-aware planning
You should feel safe every step.
If you have anxiety about transport, tell us. We will plan the trip around your comfort.
Frequently Asked Questions
For regular transport, book as early as possible. For one-off trips, 24–48 hours notice is ideal. If you need last-minute transport, call us and we will do our best to help.
Yes. For regular transport, we aim to provide a consistent support worker/driver so you feel comfortable and your routine stays the same.
Let us know as soon as you can. If your driver can wait, they will. If not, we will organise a new pickup time. Wait time may be charged depending on the booking.
Yes. We can arrange wheelchair accessible vehicles for manual/power wheelchairs and many mobility scooters (within size limits). Tell us your requirements when booking.
Yes. We can support you during shopping trips, carry bags, load the car, and help you unpack at home if that is part of your support plan.
We require 24 hours notice for cancellations. Late cancellations may incur charges. You can also review our policies for more detail.
Yes. We provide transport 7 days a week, including public holidays. Weekend and public holiday rates apply in line with the NDIS Price Guide.
Yes. If you want support at your appointment, we can accompany you, help you communicate, and support you to feel calm and confident. Tell us when booking.
Book Your NDIS Transport Today
Need reliable transport you can count on?
Contact Blue Bird Aged Care and Disability Services today to book your transport or discuss ongoing trips.