Showering & Bathing
Assistance with showering, bathing, and personal hygiene.
- Support getting in and out of the shower/bath
- Assistance with washing and drying
- Hair washing
- Personal hygiene support
- Safety monitoring
NDIS Personal Care Services
Personal Care That Respects Your Dignity & Independence
At Blue Bird Aged Care and Disability Services, we provide compassionate personal care support that helps you maintain your independence while receiving the assistance you need. Our experienced support workers treat you with dignity and respect, supporting you to live life on your terms.
Plan-managed and self-managed welcome.
If you want NDIS personal care in South West Sydney with flexible support and a consistent team, we can help. View all our NDIS services →
If you want NDIS personal care in South West Sydney with flexible support and a consistent team, we can help. View all our NDIS services →
Fully Insured
Police-Checked Staff
NDIS Quality & Safeguards Compliant
Family-Run Since Day One
What Are Personal Care Services?
Personal care services help you with daily self-care tasks that you might need support with due to disability or health conditions. These supports help you maintain personal hygiene, health, and wellbeing while preserving your dignity and independence.
Personal care is funded under NDIS Core Supports – Assistance with Daily Life. This part of your plan is flexible, so you can adjust the amount of support as your needs change. Learn more about NDIS funding →
Our Approach to Personal Care
We believe personal care should be:
We believe personal care should be:
- Respectful: Your dignity is our priority
- Person-centred: Support delivered your way, on your schedule
- Consistent: Same support workers who know your preferences
- Professional: Trained, screened, and experienced team
- Flexible: We adapt as your needs change
Personal Care Support We Provide
We provide NDIS personal care services across South West Sydney, tailored to your needs and your routine. If you want dignified personal care at home, we can build a plan that feels calm, safe, and consistent.
Dressing & Grooming
Help with getting dressed and maintaining your appearance.
- Assistance with dressing/undressing
- Choosing appropriate clothing
- Grooming and presentation
- Hair care and styling
- Nail care
Toileting & Continence
Dignified support with toileting and continence care.
- Toileting assistance
- Continence management
- Catheter care (where trained)
- Hygiene after toileting
- Respectful, private support
Medication Support
Reminders and routine support for your medications.
- Medication reminders
- Support to take medications as prescribed
- Monitoring medication routines
- Liaising with health professionals (with consent)
- Medication organisation support
Mobility & Transfers
Safe support with moving and transferring.
- Assistance with walking
- Transfer support (bed, chair, toilet)
- Mobility aid support
- Fall prevention
- Safe movement techniques
Eating & Meal Support
Support with eating and mealtimes.
- Assistance with eating
- Support with drinking
- Mealtime set-up
- Feeding assistance where required
- Monitoring nutritional intake
Health Monitoring
Observation and monitoring of your wellbeing.
- General health observation
- Reporting changes to family/coordinators (with consent)
- Supporting health appointments
- Following care plans
- Liaising with health professionals (with consent)
Quick question: do you need morning support, evening support, or both?
Call 02 9711 3415 and we will help you map the right routine.
Call 02 9711 3415 and we will help you map the right routine.
Who Can Benefit from Personal Care?
Our NDIS personal care services are designed for participants who need support with daily self-care tasks. If you want personal care support that is respectful, consistent, and calm, you are in the right place.
We provide personal care for people with:
Physical Disabilities
- Cerebral palsy
- Spinal cord injuries
- Muscular dystrophy
- Multiple sclerosis (MS)
- Parkinson's disease
- Stroke recovery
- Mobility impairments
- Chronic pain conditions
- Acquired brain injury
Age-Related Conditions
(under 65 when joining NDIS)
- Frailty and weakness
- Balance issues
- Limited mobility
- Multiple chronic conditions
Intellectual & Developmental Disabilities
- Intellectual disability
- Autism spectrum disorder
- Down syndrome
- Developmental delay
Degenerative & Other Conditions
- Motor neurone disease
- Huntington's disease
- Progressive conditions
- Recovery from surgery or injury
- Temporary disability requiring support
- Conditions affecting ability to self-care
Not sure if personal care is right for you?
Contact us for a free consultation. We will discuss your needs and help determine what level of support would be most helpful.
Contact us for a free consultation. We will discuss your needs and help determine what level of support would be most helpful.
How We Deliver Personal Care
Personal care is intimate and personal. We understand the trust you place in us. Our approach supports your independence while keeping your privacy and comfort front and centre.
Dignity First
We treat you with respect at all times. We protect your privacy and your confidence.
Your Preferences Matter
From shower time to hair styling, we follow your preferences, not our convenience.
Consistency is Key
Where possible, you get the same support worker(s) who learn your routine and needs.
Privacy & Respect
We keep professional boundaries while staying warm, calm, and supportive.
Supporting Independence
We help where you need it and encourage what you can do. We enable, we do not take over.
Cultural Sensitivity
We respect your beliefs. We can consider cultural, language, and lifestyle preferences.
Want the routine to feel the same every time?
Tell us what matters to you and we will build the support plan around your preferences. Learn more about our approach →
Tell us what matters to you and we will build the support plan around your preferences. Learn more about our approach →
Same-Gender Support Workers
We understand that for personal care, you may prefer support from someone of the same gender. We respect your choice and will do our best to match you with the right support worker.
We can provide:
- Female support workers for female participants
- Male support workers for male participants
- Consistency with the same worker(s)
Let us know your preferences:
- Gender preference
- Cultural or language preferences
- Age preference (where available)
- Personality match
- Specific experience (e.g., autism, cerebral palsy)
Same-gender personal care can make a big difference.
If this matters to you, say it upfront. We will plan around it.
If this matters to you, say it upfront. We will plan around it.
What to Expect from Blue Bird Aged Care and Disability Services Personal Care
First Visit
- Free consultation to discuss your needs
- Meet your potential support worker(s)
- Discuss routines and preferences
- Review your NDIS plan and funding
- Set a schedule that works for you
On the first support visit, your worker will introduce themselves, confirm preferences, and work through tasks with you step-by-step.
Ongoing Support
- Same worker(s) where possible
- Arrive at the scheduled time
- Respectful, dignified care
- Follow your routine and preferences
- Communicate with you throughout
We check in regularly, adjust based on feedback, and communicate with family/coordinators (with your consent).
What matters most: you feel comfortable, heard, and in control every visit.
Flexible Support When You Need It
Support Hours
- 7 days a week, including public holidays
- Morning, afternoon, evening, and overnight options
- Flexible scheduling: daily, multiple times per day, or specific days
- Back-up planning when your regular worker is unavailable
Typical Support Times
- Morning: showering, dressing, breakfast, medication
- Mid-morning: grooming, routines, activities
- Afternoon: personal care, meal support, appointments
- Evening: dinner support, bedtime routine, medication
- Overnight: where required (sleepover or active night)
Your Schedule, Your Choice
You decide when you need support. Whether it is 1 hour in the morning or support throughout the day, we work with your routine.
You decide when you need support. Whether it is 1 hour in the morning or support throughout the day, we work with your routine.
NDIS Funding for Personal Care
How Personal Care is Funded
Personal care is funded through your NDIS Core Supports budget under Assistance with Daily Life. Core Supports is flexible, which means you can shift hours as your needs change.
Core Supports is flexible
- Increase or decrease hours as needed
- No approval required to change between subcategories
- Can support daily living needs across your routine
Working with your plan
- Plan-managed: we invoice your plan manager directly
- Self-managed: we provide invoices for you to submit
- We help you keep documentation clean and simple
Pricing
We charge in accordance with the NDIS Price Guide and Support Catalogue. Rates vary by time and day (weekday, evening, weekend, and public holiday).
Standard rates apply for:
- Weekday daytime (Mon–Fri, 6am–8pm)
- Weekend support (weekend loading applies)
- Evening/night support (loading applies)
- Public holidays (public holiday rates apply)
Higher intensity support
Higher intensity rates may apply for complex or high-intensity needs, depending on what is required and your care plan.
Important: Exact rates depend on your support needs, time of day, and whether high-intensity supports are required.
Contact us for a personalised quote based on your NDIS plan.
Contact us for a personalised quote based on your NDIS plan.
Your Safety is Our Priority
Our Team
- NDIS Worker Screening Checks
- National Police Checks
- Working With Children Checks (where applicable)
- Reference checks
- First aid training
- Manual handling training
- Infection control training
- Personal care training
- NDIS Code of Conduct training
Quality Assurance
- Regular supervision and support for workers
- Client feedback encouraged and acted on
- Incident reporting and management systems
- Continuous improvement based on your experience
- Privacy and confidentiality maintained
Insurance: public liability, professional indemnity, and workers compensation.
Personal care should feel safe.
If you want a calm, respectful approach with clear communication, you will feel the difference with Blue Bird.
If you want a calm, respectful approach with clear communication, you will feel the difference with Blue Bird.
Frequently Asked Questions
Yes. We prioritise consistency in personal care. Where possible, you will have the same support worker (or a small team of 2–3) who learns your routines and preferences.
Absolutely. For personal care, many people prefer same-gender support. Tell us your preference and we will do our best to match you with the right worker.
Your comfort matters. If you are not comfortable for any reason, tell us and we will organise a different worker. No pressure.
Yes. You provide your own personal care items (towels, soap, shampoo, razors and similar). This ensures you use products you know and prefer.
Support workers can provide medication reminders and support you to take medication as prescribed. They cannot administer medications unless specifically trained and documented in your care plan.
We require 24 hours notice for cancellations. With 24+ hours notice there is no cancellation fee. Cancellations with less than 24 hours notice may incur charges.
Yes. We provide personal care 7 days a week, including public holidays. Weekend and public holiday rates apply as per the NDIS Price Guide.
We service South West Sydney including Liverpool, Cabramatta, Bankstown, Fairfield, Campbelltown, Mount Pritchard and surrounding suburbs. Contact us to confirm your location.
Call us on 02 9711 3415 or use our contact form to book a free consultation. We will discuss your needs, introduce you to potential support workers, and set up a schedule that fits your routine.
Experience Dignified Personal Care with Blue Bird
Ready for personal care that respects your dignity and independence?
Contact Blue Bird today for a free, no-obligation consultation.
Do you prefer same-gender support? Tell us on the first call and we will plan around your preference.