Reviews & Testimonials
What Our Participants and Families Say
Don't just take our word for it. Read real stories from NDIS participants and families across South West Sydney — including Liverpool, Bankstown, Fairfield, Cabramatta, and Campbelltown.
Our Track Record
Average rating from 100+ reviews
Participants would recommend us
Families supported across South West Sydney
What Participants Say About Our Services
Sarah M., Participant's Mother
Liverpool
"Blue Bird's personal care support has been life-changing for our daughter. The support workers are professional, skilled, and genuinely care about Emma's wellbeing and dignity. They take the time to do things properly and never rush."
Personal CareMaria P., Participant's Sister
Cabramatta
"Since starting community access with Blue Bird, my brother has been to the movies, markets, cafes, and even joined a social group. He's happier and more engaged with life."
Community AccessLinda K., Participant's Wife
Liverpool
"The transport service is so much more than just a ride. The driver helps my husband in and out of the car, carries his walker, waits at appointments, and helps with shopping."
TransportJenny W., NDIS Participant
Bankstown
"My support worker helps with cooking, cleaning, and shopping. She doesn't just do it for me — she teaches me and helps me do as much as I can."
Daily LivingMichelle S., NDIS Participant
Fairfield
"Having physio come to my home has been amazing. We work on practical goals like getting in and out of my shower safely. I feel stronger and more confident."
PhysiotherapyKaren D., Parent
Liverpool
"Our OT helped us understand our son's sensory needs and set up our home to support him. Our home life is calmer and our son is happier."
Occupational TherapyAnna M., NDIS Participant
Liverpool
"My support worker has been with me for over a year. She knows how I like things done. That consistency is invaluable."
Consistent SupportStories That Make Us Proud
From Isolated to Independent
Emma's Journey
"We started small — short walks around the block. Over six months, we built up to cafes, the library, and a social group. Now I go out three times a week, I have friends, and I'm volunteering."
— Emma T., Liverpool
Progress After Stroke
Tom's Recovery
"We practised stairs, shower transfers, moving around my kitchen. Today, I walk with a frame. I can shower independently. I can make breakfast. These small things are everything."
— Tom B., Cabramatta
Understanding Autism Needs
Jake's Transformation
"Our OT helped us understand sensory needs and set up our home with strategies and tools that work. The change has been incredible — calmer routines and a happier child."
— Karen D., Parent
What People Value Most
"Having the same support worker means they know my routine and preferences."
— Sarah, Participant
"They take time to do things properly and make sure I'm happy."
— James, Participant
"They show up when they say they will, and communicate quickly if anything changes."
— Linda, Family Member
"They listened to what I wanted to achieve and built support around my goals."
— Michelle, Participant
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Read the reviews. See what participants say. Then experience it for yourself. Contact Blue Bird today and we'll talk through the support that fits your needs.